Travelin Prestige – Standards of Excellence in Service
- Travelin Prestige Customer Service: Tailor services to individual preferences and needs, providing a personalized experience for each customer.
- Attention to Detail: Pay close attention to every aspect of the customer experience, ensuring nothing falls through the cracks.
- Prompt Communication: Respond to inquiries and requests promptly, via phone, email, or social media.
- Professionalism: Maintain professionalism in all interactions, from attire to language.
- Safety and Security: Prioritize the safety and security of customers, implementing rigorous safety protocols.
- Reliability: Ensure consistency and reliability, meeting or exceeding expectations every time.
- Continuous Improvement: Regularly solicit feedback to identify areas for improvement and im1plement necessary changes.
- Cultural Competence: Respect and appreciate diverse cultural backgrounds, providing culturally sensitive service.
- Sustainability: Incorporate sustainable practices to minimize environmental impact.
- Transparency: Be transparent about pricing, policies, and procedures, fostering trust and loyalty.
Standar Service on Tour
- Professional Driver: Drivers are well-groomed, knowledgeable, and prioritize safety.
- Professional Guide: Certified guides enhance the experience with insightful commentary.
- Daily Refreshments: Enjoy premium mineral water and snacks in the car.
- Complimentary Wi-Fi: Portable Wi-Fi available on request.
- Clean and Fresh Car: Meticulously maintained vehicles for comfort.
- In-Car Amenities: Additional amenities available upon request for added comfort.
Trip Packages in Bali:
- 24/7 Dedicated Customer Service: Available around the clock for assistance.
- Tailor-Made Your Preferences: Personalized itineraries based on your interests.
- Always Say “Yes”: Fulfilling every need and request.
- Reschedule Friendly: Flexible rescheduling options.
- Luxury Transport: All trips conducted using luxury cars.
- Complimentary Farewell Gift: Exclusive farewell gift from TRVLN.
- Privacy Priority: Ensuring utmost confidentiality.
- Insurance Coverage: Comprehensive coverage for adventure activities.
- Punctuality: Timeliness is key; no delays tolerated.
Resort Reservations Standards:
- Full Reservations Access: Access to higher room categories with extra benefits.
- Selected Ultra-Luxury Resorts: Carefully chosen for excellence and luxury.
- Flexible Check-In and Check-Out: Early check-in and late check-out available on request.
- Special Resort Credit: Credit for activities or dining experiences.
- Reschedule Friendly: Flexible policies for changes.
- Personalized Welcome Amenities: Warm and inviting welcome amenities.
- Dedicated Concierge Service: Assistance with all needs and requests.
- Exclusive Resort Access: Enjoyment of resort facilities.
- Complimentary Upgrades: Luxury upgrades for an enhanced experience.
- Personalized Itinerary Planning: Tailored itineraries based on preferences.
- Priority Reservations: Priority access to dining venues and activities.
With these established standards, Travelin Prestige aims to provide unparalleled experiences and exceed expectations at every turn.